Privacy Policy

Effective Date: July 1, 2026
Website: riveroflifeinsurance.com
Business Name: River of Life Insurance
Contact Email: info@riveroflifeinsurance.com

River of Life Insurance respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information, schedule an appointment, communicate with us, or otherwise interact with our services.

By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through the website, and from service providers or third parties when necessary to provide our services.

Information You Provide to Us

When you complete a form, request a quote, schedule a consultation, download a resource, contact us, or otherwise communicate with us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Mailing address or state of residence

  • Date of birth or age range, if needed for insurance-related estimates

  • Family or household information relevant to planning

  • Insurance needs, goals, or preferences

  • Financial goals related to life insurance, retirement planning, annuities, legacy planning, or wealth-building strategies

  • Existing insurance coverage information you choose to provide

  • Health-related information you voluntarily provide for insurance planning or underwriting discussions

  • Employment, business, or income-related information you voluntarily provide

  • Any other information you choose to submit through forms, email, phone, text, or other communications

Please do not submit sensitive information unless it is necessary for the service or request you are making.

Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies, analytics tools, pixels, server logs, or similar technologies, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website or source

  • General location information based on IP address

  • Form interaction or advertising campaign data

  • Cookies or similar identifiers

This information helps us understand website performance, improve user experience, measure marketing effectiveness, and protect the website from misuse.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries

  • Provide quotes, estimates, consultations, or educational information

  • Schedule appointments

  • Evaluate your insurance, retirement, or financial protection needs

  • Communicate with you by phone, email, text message, or other methods you have provided

  • Send follow-up messages, reminders, resources, or educational content

  • Connect you with a licensed insurance agent, agency, carrier, IMO/FMO, or related service provider when appropriate

  • Prepare or assist with insurance applications, illustrations, or policy reviews

  • Provide information about life insurance, annuities, retirement planning, wealth strategies, legacy planning, or agent opportunities

  • Maintain records of communications and service requests

  • Improve our website, forms, marketing, and client experience

  • Analyze website traffic and marketing campaign performance

  • Prevent fraud, spam, unauthorized activity, or misuse of our website

  • Comply with legal, regulatory, licensing, carrier, or compliance obligations

We do not use your information to make final underwriting decisions. Insurance underwriting decisions are made by insurance carriers according to their own guidelines, application processes, and privacy practices.

3. Communications, Calls, Emails, and Text Messages

When you submit your contact information through this website, you authorize River of Life Insurance and its representatives to contact you regarding your inquiry, requested quote, consultation, appointment, application, policy review, educational resource, or related insurance and financial services.

We may contact you by:

  • Phone

  • Email

  • Text message

  • Voicemail

  • Online scheduling tools

  • CRM or marketing automation systems

Message and data rates may apply for text messages. You can opt out of marketing text messages by replying STOP. You may unsubscribe from marketing emails by using the unsubscribe link provided in the email or by contacting us directly.

Opting out of marketing communications does not prevent us from sending transactional or service-related communications, such as appointment confirmations, requested information, application updates, or policy-related communications.

4. How We Share Information

We do not sell your personal information in exchange for money.

However, we may share information when necessary to provide services, fulfill your request, operate our business, comply with legal obligations, or connect you with appropriate insurance-related providers.

We may share information with:

  • Licensed insurance agents or advisors affiliated with River of Life Insurance

  • Insurance agencies, marketing organizations, IMO/FMO partners, or brokerage partners

  • Insurance carriers

  • Underwriting or application support providers

  • CRM, email marketing, form, scheduling, phone, SMS, or automation platforms

  • Website hosting, analytics, advertising, and technical service providers

  • Payment, administrative, compliance, legal, or accounting service providers

  • Government, regulatory, law enforcement, or legal authorities when required

  • Successor entities in the event of a merger, acquisition, reorganization, or transfer of business assets

We only share information to the extent reasonably necessary for the purpose involved.

If you are referred to or interact with a third-party carrier, agency, platform, or service provider, their privacy policy may also apply.

5. Insurance Carriers and Third-Party Providers

Insurance products are issued by insurance carriers, not by the website itself. When you apply for coverage, request an illustration, or move forward with an insurance or annuity product, your information may be submitted to one or more carriers, agencies, or processing partners.

Those third parties may collect additional information directly from you and may use your information according to their own privacy policies, underwriting guidelines, and legal obligations.

We encourage you to review the privacy policies of any carrier, agency, or third-party provider involved in your application, quote, policy, or service request.

6. Cookies, Tracking, and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Remember user preferences

  • Understand how visitors use the website

  • Improve website performance

  • Measure advertising and marketing effectiveness

  • Track form submissions or campaign attribution

  • Detect spam, fraud, or security issues

These tools may be provided by third parties such as Google, Meta/Facebook, advertising networks, analytics providers, CRM tools, or website plugins.

You can adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

7. Advertising and Remarketing

We may use advertising platforms to promote our services. These platforms may use cookies, pixels, or similar technologies to show ads, measure ad performance, or understand how visitors interact with our website.

Advertising platforms may collect information according to their own privacy policies. You may be able to adjust ad preferences directly through those platforms.

We do not authorize advertising partners to use information you submit through our website forms for unrelated purposes.

8. How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These safeguards may include secure website hosting, access controls, password protection, SSL encryption, limited access to client information, CRM security settings, and responsible data handling practices.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information submitted online.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your request

  • Provide services

  • Maintain business records

  • Comply with legal, regulatory, carrier, licensing, tax, or compliance obligations

  • Resolve disputes

  • Enforce agreements

  • Improve business operations

When information is no longer needed, we may delete, anonymize, or securely retain it according to our business and legal requirements.

10. Your Choices

You may choose not to provide certain information, but this may limit our ability to respond to your inquiry, provide quotes, prepare illustrations, evaluate options, or assist with insurance-related services.

You may also:

  • Request to update or correct your contact information

  • Opt out of marketing emails

  • Opt out of marketing text messages

  • Request that we stop contacting you for marketing purposes

  • Request information about how your data is used, subject to applicable law

To make a request, contact us at:

Email: info@riveroflifeinsurance.com

11. California Privacy Notice

This section applies to California residents to the extent required by applicable California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, commonly referred to as the CCPA/CPRA.

Depending on our business size, data practices, and legal obligations, River of Life Insurance may or may not be considered a “business” subject to all CCPA/CPRA requirements. However, we provide the following notice to be transparent about our data practices.

Categories of Personal Information We May Collect

We may collect the following categories of personal information:

  • Identifiers, such as name, email address, phone number, mailing address, IP address, or online identifiers

  • Customer records information, such as contact details, insurance inquiry details, or information submitted through forms

  • Commercial information, such as products or services requested, considered, or discussed

  • Internet or network activity, such as website usage, page views, cookies, and analytics data

  • Geolocation information, such as general location inferred from IP address

  • Professional or employment-related information, if voluntarily provided for insurance or recruiting purposes

  • Sensitive personal information, such as health-related information, financial information, or other information voluntarily provided for insurance planning, quoting, or application purposes

  • Inferences drawn from information you provide, such as insurance needs, planning goals, or service interests

Sources of Personal Information

We may collect information from:

  • You directly

  • Website forms

  • Phone, email, text, or appointment communications

  • Analytics, cookies, advertising tools, and similar technologies

  • Insurance carriers, agencies, CRMs, or service providers

  • Publicly available or business-related sources, when relevant to your inquiry

Purposes for Collection

We may collect and use personal information for the purposes described in this Privacy Policy, including responding to requests, providing insurance-related services, communicating with you, improving our website, marketing our services, complying with legal obligations, and preventing misuse or fraud.

Disclosure of Personal Information

We may disclose personal information to the categories of third parties listed in the “How We Share Information” section of this Privacy Policy.

Sale or Sharing of Personal Information

We do not sell your personal information in exchange for money.

Some analytics or advertising technologies may be considered “sharing” under California law if they involve cross-context behavioral advertising. You may contact us to request information about our practices or to opt out where applicable.

Sensitive Personal Information

We only use sensitive personal information for purposes reasonably related to providing requested services, insurance planning, application support, compliance, security, or other lawful purposes. We do not use sensitive personal information to infer characteristics unrelated to the services you request.

California Privacy Rights

Subject to applicable law, California residents may have the right to:

  • Know what personal information we collect, use, disclose, sell, or share

  • Request access to personal information

  • Request correction of inaccurate personal information

  • Request deletion of personal information

  • Opt out of the sale or sharing of personal information

  • Limit certain uses of sensitive personal information

  • Not be discriminated against for exercising privacy rights

To submit a California privacy request, contact us at:

Email: info@riveroflifeinsurance.com

We may need to verify your identity before fulfilling certain requests.

12. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

13. Third-Party Links

Our website may contain links to third-party websites, carriers, scheduling tools, payment processors, social media platforms, or other resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. No Guarantee of Coverage or Approval

Submitting information through this website does not guarantee insurance coverage, policy approval, pricing, eligibility, underwriting results, or product availability.

Insurance products, rates, underwriting, benefits, guarantees, and terms are determined by the issuing insurance carrier and may vary based on age, health, state, product type, underwriting guidelines, and other factors.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

River of Life Insurance
Website: riveroflifeinsurance.com
Email: info@riveroflifeinsurance.com